banter and charm

ORDERING PROCESS

When you order wedding invitations from Banter & Charm, you are receiving one-on-one service from a real person - me, Sarah Brown! From the initial inquiry to the moment you receive your invitations, I will cheerfully answer any questions, and offer guidance every step of the way. Whether it's concerning your invitation wording, traditional etiquette, or you just don't know where to begin, I'm here for you. Your invitation proof is prepared by a real person with many years of design experience, not online software. I personally attend to each order, and your stationery is professionally printed with meticulous attention to quality.

I accept a limited number of wedding invitation clients each year to ensure I give each one the attention they deserve.
I encourage you to get in touch early in your planning process to secure your spot on my client list.

All designs can be customized to your heart's content: change the colors, fonts, wording, and layout, or choose from a multitude of upgrades to make your suite extra special. Completely custom designs are also available!

Ready to begin? Here is a look at the typical wedding invitation order process.

say hello
order samples
order
deposit and contract
design process
proof review
approve
production
shipping
mailing

Traditionally, wedding invitations are mailed 6-8 weeks before the wedding. You'll want to start the invitation order process at least 4 months before your wedding date or 2 months before your mailing date. Make sure to allow yourself extra time for assembly and envelope addressing or calligraphy.

On average, flat print orders take 4 weeks from start to ship. Letterpress and foil stamp orders takes 8 weeks from start to ship.

I accept a limited number of wedding invitation clients each year. I encourage you to get in touch early in your planning process to secure your spot on my client list.

Your actual order turn around time can vary depending your response time and the number of revisions needed. Specialty finishes, like envelope lining or address printing, take extra time as well. Your contract will specify a shipping date based on your projected order schedule, along with deadlines you'll need to meet to keep the order on time.

6-10 months before your wedding

SAY HELLO

The first step is to get in touch. Send me an email or fill out the wedding inquiry form to request a price quote, ask questions, or schedule a design consultation.

CONSULTATION

Contact me to schedule a complimentary phone consultation so we can chat about all your options. Or if you're near southwest Michigan, I'd love to meet up with you and discuss your wedding stationery in person.

SAMPLES

Order samples of your favorite designs to see them in person. Wedding stationery is a tactile thing; you need to be able to touch each paper- feel its weight and texture, see the color options and print quality first hand. You wouldn't buy a wedding dress without trying it on first, so think of a sample pack as "trying on" your wedding invitations.
Each sample pack includes a printed invitation and response card, along with envelope samples, paper swatches, specialty paper options, foil color swatches, and a printed color chart. Samples are $5 each, and you'll receive a credit towards your wedding stationery for the cost the samples.

4-6 months before your wedding

Submit your wording and order details

Once you've picked a design and decided on your wording, fill out the wedding invitation order form to begin. I'll review your order information and prepare a detailed price quote for the options you've selected, along with a contract detailing your order time line.

Quantity

There is a minimum order quantity of 50 for wedding invitations. Keep in mind that you need one invitation per couple or family, not one per guest. Make sure to order a few extras for keepsakes or last minute additions to the guest list. If you require additional copies of your stationery after your order has been sent to print, you will need to place a new order. Because the cost is high per piece to re-order additional stationery, it's recommended that you order an extra 10-15 invitations up front.

Deposit

A $200 deposit is required to start your order and secure your shipping date. The deposit will be applied to your order total.

Contract

Your contract will specify a shipping date based on your projected order schedule, along with deadlines you'll need to meet to keep the order on time.

3 business days after ordering

FIRST PROOF

It's time to start designing! I will personally prepare a proof of all pieces in your order, using your wording, colors, and customization choices. You'll receive your first proof within 3 business days of submitting your order details, deposit, and signed contract. The proof will be sent to you via email in PDF format.

REVIEW AND REQUEST REVISIONS

Carefully review your proof and make sure everything looks just the way you want it to. Check the spelling, grammar, capitalization, and punctuation of all text included in the design. Also check all dates, times, addresses, locations, and names for accuracy.

Keep in mind that colors may look different when printed than they do on your computer monitor- please refer to the color chart included with your sample order to see how the colors will look when printed.

Revised proofs will be available within 1-2 business days of their request.

Two free revision rounds are included in your order. Additional revisions are available at $25 each.

HARD COPY PROOFS

Prior to final approval, you may request a printed proof of your flat print order. (Printed proofs are not available for letterpress or foil orders.) Printed proofs for flat print stationery are available for $10 per piece + shipping.

check your contract for approval deadlines to stay on schedule

Approval

To finalize your designs for printing, I require written approval of each piece in your order. Once you’ve given final approval of your designs, Banter & Charm is not responsible for any typographical or layout errors so make sure to proof your designs carefully. This is also your last chance to change the quantity.

Final Payment

You will receive a PayPal invoice for your order balance (the total, less your deposit and any sample credits).

Both payment and final approval are required to move forward with printing. Once they are submitted, your order will be put into production and you will not be able to make any changes or cancellations.

allow 2 weeks for flat print; allow 6 weeks for letterpress or foil stamping

Once approval is complete, I will confirm your shipping date and address, and move the order into production.

Printing

Printing for flat print orders takes 2 weeks. Letterpress and foil stamp orders take 6 weeks for printing.

Specialty Finishes

If you added any finishing services to your order (like die cut shapes, edge painting, or envelope liner assembly), they happen once printing is complete.

Assembly

All orders ship ready for you to assemble. (With the exception of envelope liner assembly, which is available as an upgrade.)

Any folded stationery is scored and shipped flat to prevent damage during shipping.

2-3 business days within the US

Once production is complete, your order is inspected for quality, quantities are double checked, and I carefully packaged everything for shipping. The order will be shipped to the address listed on your contract, so make sure to inform me of any address changes after the order process begins.

Standard Shipping

Wedding stationery orders ship via USPS Priority Mail with delivery confirmation and shipping insurance (2-3 business days within the United States).

International orders ship via USPS Priority Mail International.

Sample orders ship via USPS 1st Class Mail.

Envelope Shipping

Blank, unlined envelopes can be shipped early for the cost of separate shipping. Envelopes can also be shipped directly to your calligrapher.

Shipping Upgrades

Expedited shipping is available for an additional cost. Please inquire prior to ordering for pricing and options.

6-8 weeks prior to your wedding

Now that you've received your order, it's time to assemble and mail your invitations.

Postage

Before you begin, assembly one complete invitation (including the response card and any enclosures or embellishments) and take it to your local post office to be weighed, and for postage rate information. Make sure to purchase postage for the response card envelopes as well.

Assembly

Assemble your invitations by stacking the pieces from largest to smallest. The invitation is first, with the RSVP on top. The RSVP card is slipped face up beneath the flap of the self-addressed, stamped RSVP envelope. Any other enclosures are added face up in size order.

Place the invitation and enclosures in the envelope so they are right-side up when pulled out with your right hand. If you are using inner envelopes, place all the pieces inside the inner envelopes, then slide it into the outer envelope so the front of the inner envelope faces the back of the outer envelope.

Use an envelope moistener with adhesive to seal your envelopes securely.

Mailing

Take your finished, ready to mail, invitations to your local post office for mailing. You may want to check if your post office offers hand canceling (a service where each mailing piece is processed for mailing by hand, rather than running through a machine).